Heavy Parts AIHeavy Parts AI

Terms of Service

Effective date: 2026-05-14 Last updated: 2026-05-14

These Terms of Service ("Terms") govern your access to and use of heavyparts.ai (the "Service"), operated by Heavy Parts AI LLC ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

These Terms incorporate by reference our Privacy Policy, Refund Policy, Cancellation Policy, and Acceptable Use Policy. Together they form the complete agreement between you and us.

1. About the Service

heavyparts.ai is an AI-powered search and lookup tool for the heavy machinery parts industry. The Service helps technicians, fleet managers, parts buyers, dealers, and field engineers identify parts, verify fitment, look up specifications, and discover related documentation using artificial intelligence and curated databases.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement. The Service is intended for commercial and professional use, not for personal or household purposes.

3. Your Account

  • You must create an account using accurate, current information.
  • You are responsible for safeguarding your account credentials and for all activity under your account.
  • We use Clerk (https://clerk.com) as our authentication provider. Authentication is also governed by Clerk's terms.
  • One person per account. Sharing accounts is prohibited and may result in suspension.
  • You must notify us promptly at team@heavyparts.ai if you suspect unauthorized use of your account.

4. Subscription Plans and Billing

4.1 Available plans

  • Trial: New users receive a limited number of free queries (currently 2). After this allowance, continued use requires a paid subscription.
  • Early Bird (Founding Member): $99 USD per month, recurring monthly. Includes 50 queries per day and 1,000 queries per month.
  • Corporate: Custom enterprise plans negotiated via inquiry at team@heavyparts.ai.

4.2 Billing

  • All subscriptions are billed in US dollars and processed by Stripe (https://stripe.com). We do not store full payment card numbers.
  • Subscriptions auto-renew at the end of each billing cycle until canceled per the Cancellation Policy.
  • You authorize us to charge the payment method on file at each renewal.

4.3 Price changes

We may change subscription pricing at any time. Price changes apply to new subscribers immediately. Existing subscribers are notified at least 30 days before the new price applies to their next renewal — you may cancel before that date to avoid the new price.

4.4 Taxes

Prices are exclusive of applicable taxes. Where required, taxes are calculated and added at checkout via Stripe Tax. You are responsible for any taxes not collected at checkout.

5. Refunds and Cancellation

Refunds are governed by our Refund Policy. Cancellations are governed by our Cancellation Policy. Both are part of these Terms.

6. Acceptable Use

Your use of the Service is governed by our Acceptable Use Policy, which is part of these Terms. Violation may result in suspension or termination without refund.

7. Intellectual Property

7.1 Our IP

The Service — including all software, content, database structure, design, branding, prompts, and templates — is owned by us and protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended purpose during the term of your active subscription.

7.2 Your content

You retain ownership of any data, queries, or content you submit through the Service ("User Content"). By submitting User Content, you grant us a worldwide, royalty-free, non-exclusive license to use, store, process, and transmit it solely to operate, maintain, secure, and improve the Service.

7.3 AI-generated output

AI-generated responses ("Output") are provided to you for your commercial use. You may use, share, and act on the Output for your business purposes, subject to the Disclaimer in Section 8 and our Acceptable Use Policy. We do not claim copyright over the specific responses you receive.

7.4 Feedback

Any feedback, suggestions, or ideas you provide may be used by us without compensation or attribution.

8. AI Disclaimer and Verification Requirement

The Service uses artificial intelligence to generate responses. AI-generated information may be inaccurate, incomplete, or out of date. This is especially important in the heavy machinery industry, where installing or ordering an incorrect part can cause equipment damage, safety hazards, operational losses, or personal injury.

You must independently verify all information — including part numbers, specifications, fitment, torque values, dimensions, and service procedures — against official OEM documentation and authorized dealer sources before taking action. The Service is a productivity tool, not a substitute for professional judgment, OEM documentation, or authorized technical sources.

We do not warrant the accuracy, completeness, or reliability of any AI-generated response, third-party data, or external link surfaced through the Service. You assume all risk associated with relying on the Service.

9. Third-Party Services

The Service integrates with multiple third-party providers to function, including AI model providers, search providers, authentication, payment processing, analytics, databases, hosting, and image processing. Use of the Service involves the transmission of data to these providers under their own terms.

The Service may also surface links to external websites, products, and services. We do not control and are not responsible for the content, accuracy, or availability of external resources.

See our Privacy Policy for the full list of third-party processors and how data flows to them.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, AND THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

WE DO NOT WARRANT THAT AI-GENERATED OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, OR SUITABLE FOR ANY PARTICULAR USE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

(A) OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF: (I) THE TOTAL FEES YOU PAID US IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED US DOLLARS ($100).

(B) WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, EQUIPMENT DAMAGE, OR BUSINESS INTERRUPTION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(C) WE ARE NOT LIABLE FOR ANY DAMAGE CAUSED BY YOUR RELIANCE ON AI-GENERATED OUTPUT WITHOUT INDEPENDENT VERIFICATION AGAINST OEM DOCUMENTATION.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of:

  • (a) your use of the Service;
  • (b) your violation of these Terms or any law;
  • (c) your violation of any third-party right;
  • (d) your User Content; or
  • (e) your reliance on AI-generated Output without independent verification.

13. Termination

13.1 By you

You may cancel your subscription at any time per the Cancellation Policy. You may close your account by emailing team@heavyparts.ai.

13.2 By us

We may suspend or terminate your access at any time, with or without notice, for:

  • violation of these Terms or the Acceptable Use Policy;
  • non-payment;
  • to comply with law or government request; or
  • any other lawful business reason.

We may also discontinue the Service at any time with at least 30 days' notice (except where impracticable due to safety, security, or legal reasons).

13.3 Effect of termination

Upon termination:

  • Your right to use the Service ends.
  • We may delete your data subject to retention periods described in the Privacy Policy.
  • Sections that by their nature survive termination — including IP, Disclaimer, Limitation of Liability, Indemnification, Governing Law, and miscellaneous provisions — continue in effect.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email to the address on file or by in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service before the effective date.

Non-material changes (e.g., clarifications, typo fixes, new third-party processors that don't change data handling) may take effect immediately and are reflected by updating the "Last updated" date.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Service will be resolved exclusively in the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of those courts.

You agree that any claim must be brought within one (1) year after it accrues, or it will be permanently barred.

16. Class Action Waiver

You and we agree that disputes will be resolved on an individual basis and not as part of any class, consolidated, or representative action. The arbitrator or court may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

If a court finds this class action waiver unenforceable as to all or some part of a claim, then that part of the claim will proceed in court, but the rest of these Terms remains binding.

17. Miscellaneous

  • Entire agreement: These Terms, together with the Privacy Policy, Refund Policy, Cancellation Policy, and Acceptable Use Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements.
  • Severability: If any provision is found unenforceable, the remaining provisions remain in full force.
  • No waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.
  • Notices to you: We may send notices to the email address associated with your account or via the Service.
  • Notices to us: Send notices to team@heavyparts.ai.
  • No agency: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.
  • Force majeure: We are not liable for any delay or failure to perform caused by events beyond our reasonable control.

18. Contact

heavyparts.ai Heavy Parts AI LLC 30 N Gould St, STE R, Sheridan, WY 82801, USA Email: team@heavyparts.ai